Business Partnerships Manager – North & Mid Wales

Contract Type: Permanent

Location: North or Mid Wales (Home Based)

Hours: Part Time – 0.6FTE 

Salary: £27,000-£31,000


About Tempo


Tempo Time Credits is a charity serving communities across the UK by engaging, encouraging, and enabling volunteers. We provide the glue which binds local voluntary partnerships and community-based solutions.

Tempo Time Credits galvanises community organisations to drive positive change for themselves and be more resilient through more individuals and more diverse groups of people volunteering. The Time Credits model is based on a fundamental principle that Volunteer’s time is valuable and should be valued.

Tempo Time Credits are the thread that connects volunteers, third sector, services, and businesses together through our projects and Tempo Time Credit networks. We do this through a digital time credit system that recognises and rewards volunteers for the hours they give. Volunteers can then exchange these for activities and experiences – like cinema tickets, entry to visitor attractions or a swim or gym session.

Tempo’s culture is at our core and our staff team operate in line with our workplace values which are: –
• Everyone’s contribution – We encourage self-belief, mutual respect, and recognition.
• Ambition – We have a can-do attitude, are hopeful, resilient, and positive.
• Connection – Passionate people, teamwork and collaboration are key to our success.
• Creativity – We are curious and inventive; we encourage fun and imagination to achieve this.
• Resourcefulness – We learn together, share our expertise, and strive for efficiency.
• Integrity – We are authentic and honest. We take our commitments seriously and take accountability for delivery.

Being a key member of our team is fun, challenging, inspiring, engaging and it matters.


This is a challenging time for many community organisations, volunteers and recognition partners too – it’s also a time when our model and support is needed more than ever. Tempo has worked with: –
• 40 commissioned programmes.
• 1,500 charities.
• 15,000+ people currently volunteering.
• 1.25 million Tempo Time Credits earned to date.
• 750+ business venues offering reward and recognition opportunities.
• Developed the first national Time Credit network in the world.

Across the UK the recognition of Tempo Time Credits is growing, amongst parliaments, local authorities and corporates and our visibility is increasing through national press and support from key parliamentarians.


About You

The role will support the Wales and national Tempo team to expand and deepen the networks of community, public and private sector organisations across our programmes, and to develop new opportunities and partnerships in North and Mid Wales.

Business Partnerships Managers focus on the many and varied places to use Time Credits, so the ability to be innovative with your ideas and approaches is a helpful skill that will support you to undertake your key task of signing up new Recognition Partners, and maintaining partnerships within, the existing network.

Our partnerships are driven by the needs of the volunteers and community members we support, so you need to be a great listener and people person with a genuine passion for supporting the development of individuals and organisations. As a natural team player, you will work alongside your team members to deliver training and network events in a variety of settings.

We work with SMEs, national chains, community organisations and everyone in between, so excellent and adaptable, presentational, verbal, and written communication will be key to success in this role. While talking plays a big part, good skills with reporting and analysis of your Recognition Network will also be very advantageous to help us demonstrate the impact we have in communities.

The role is very varied, and we have successful Business Partnerships Managers in our team from a variety of backgrounds. We’re more interested in your skills and passion than in your career path to date so please don’t let a lack of experience in any sector deter you from applying. You are inspiring and driven and can combine good public and corporate relationship-building with enthusiasm, strategic thinking, and excellent networking skills. You are a self-starter, who can inspire commitment, secure partnerships, and close agreements while being driven by the need to improve communities. There is a need to travel for this role and many meetings and scoping opportunities will be undertaken in person across Wales.


Working at Tempo


We are proud to be an accredited living wage employer and offer pay over the statutory minimum for all our team members.  In addition, we offer a wide range of staff benefits including:


  • 33 days holiday inclusive of bank holidays
  • Contributory Pension Scheme (up to 5% ER contribution)
  • Employee Assistance Programme available 24/7
  • Family friendly policies
  • Flexi-time Scheme (offering up to 13 days flexi leave each year)
  • Wellbeing Centre offering the latest wellbeing articles, news and advice
  • Cycle to Work Scheme
  • Healthcare Cash Plan – claim back money on essential healthcare costs.
  • Shopping Discounts – online and in-store at over 850 retailers from groceries to wellness products, travel and more
  • SmartTech™ – get the latest tech at the best price and spread the payments over your salary, interest-free.
  • Death in Service Grant – 1 year


How to Apply:


Please submit your current C.V. with a detailed cover letter telling us how you meet our competencies and why you want to work for Tempo Time Credits. Please also complete and attach our Equality and Diversity Information Form.


View the Job Description / Person Specification

Download our Equality and Diversity Information Form.


Please send your completed application to using the post title and your name as the subject heading by no later than 9am Friday 27 October 2023.

Interviews will be held on Monday 6 and Wednesday 8 November 2023.



As part of our commitment to Disability Confident, candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.


The successful applicant will be subject to a satisfactory Disclosure and Barring Service check.

We strongly believe in the benefits of having a diverse and inclusive workforce and encourage applications from all sectors of the community.