Communications & Marketing Coordinator

Contract Type: Permanent

Location: Cardiff or Northwest (Home or Office depending on location)

Hours: Part Time – 0.5FTE 

Salary: £30,000

About You

This is an exciting and challenging role for a professional with significant experience in both marketing and communication strategy and implementation and with the drive to shape the future of Tempo’s communications.

The ideal candidate must have the ability to creatively develop and deliver innovative and effective marketing and campaign strategies. A team player, you are comfortable working on a social media account or writing copy, alongside contributing to strategic discussions and developing campaigns. You need to be organised, able to work under pressure, pro-active, a self-starter, and have a track record of achievement within a similar role.

You will drive and coordinate communications across the organisation in order to raise our profile with key audiences and support the organisational scaling strategy. You will work closely with others to develop our communications and marketing strategy and content; manage key communications channels including our website, newsletters and social media; and coordinate with network teams to generate content and quality assure communications across the organisation.

You will be able to communicate effectively about the work of Tempo, build relationships quickly and work collaboratively with a range of team members to achieve a goal. You are target driven, with the ability to stay on top of a varied and demanding workload.

You are passionate about developing communities and about creating positive, lasting societal change. This role would suit someone looking to move from corporate communications and marketing into the charity sector or someone already working in the sector and seeking a new challenge.


  • Support and implement a Marketing & Communications plan that helps to drive Tempo’s profile forward
  • Implement new and creative ideas to develop brand awareness; powerfully communicate the impact of Tempo’s work; and enhance engagement with our diverse range of key stakeholders i.e. public sector partners, third sector organisations, policy makers/politicians, individual members/volunteers
  • Work with the Business Development team to develop and execute marketing campaigns, events and new areas of focus in line with the sales strategy
  • Work closely with the Central Support and Operations teams to oversee network communications. This includes oversight of programme communications, creation of a social strategy and developing resources
  • Develop and create exciting and engaging social media content to improve engagement with followers, communities and volunteers. Have a real understanding of appropriate platforms for the different audiences.
  • Creation of engaging and compelling communications content and assets such as national newsletters, publications and dissemination reports
  • Writing blogs and articles for our website and external publications
  • Copywriting across a broad mix of communications channels
  • Responsible for brand implementation – ensure consistency in the messaging and look-and-feel of all internal and external comms and marketing materials
  • Oversee our website and content, monitor and report on online engagement
  • Support the senior management team in the negotiation of costs and management of key suppliers including creative agencies, designers, printers, copywriters, media providers and other
  • Identify and pursue appropriate press and PR opportunities to support marketing of our events and promotion of our activities, important milestones and research/impact reports. This includes writing press releases and developing relationships with press contacts
  • Support for CEO and Board on external communications
  • Internal communications support including developing messaging and copy
  • Presenting communications plans to colleagues across the organisation in order to ensure support from other teams
  • Marketing budget management and internal reporting
  • Project management of campaigns and associated activities

About Tempo

Tempo works to support communities to flourish through enabling more individuals and more diverse groups of people to volunteer and support their local communities.

We work in partnership with others engaged in community development, from grassroots organisations to statutory agencies. In this role you will be working directly with groups earning Time Credits to support them to get the best use of Tempo Time Credits by ensuring that their volunteers are registered on our digital system and are earning and using their Tempo Time Credits. You will also help build our network of local Recognition Partners- businesses who support Tempo and our volunteers through offering days out, theatre and arts, leisure and fitness, food and drinks and much more.

When we work together, communities are built, lives are transformed, and positive change happens.

People earning and using Tempo Time Credits report improvements in their quality of life, more social interactions, new friendships and skills, access to new opportunities, increased confidence and better physical and mental health and wellbeing. Organisations using Tempo Time Credits with their volunteer’s report that they can recruit and retain more diverse volunteers, do more with existing resources and reach more people with their services, and make new connections with other local organisations.

There’s never been a better time to get involved. We have an ambitious programme of work, full of challenges and opportunities in a fast-paced environment. COVID-19 has rekindled interest in community involvement and purpose, and we are here to help.

Working at Tempo

We are proud to be an accredited living wage employer and offer pay over the statutory minimum for all our team members. In addition, we offer a wide range of staff benefits including:

  • 33 days holiday inclusive of bank holidays
  • Contributory Pension Scheme (up to 5% ER contribution)
  • Employee Assistance Programme available 24/7
  • Family friendly policies
  • Flexi-time Scheme (offering up to 13 days flexi leave each year)
  • Wellbeing Centre offering the latest wellbeing articles, news and advice
  • Cycle to Work Scheme
  • Healthcare Cash Plan – claim back money on essential healthcare costs.
  • Shopping Discounts – online and in-store at over 850 retailers from groceries to wellness products, travel and more
  • SmartTech™ – get the latest tech at the best price and spread the payments over your salary, interest-free.
  • Death in Service Grant – 1 year

How to Apply:

If you think this is the role for you, please take a look at our candidate pack first as it will help you decide whether we’re a good fit for you. We would then ask you to submit your current C.V. with a detail cover letter telling us how you meet our competences and why you want to work for Tempo Time Credits.

View the Job Description / Person Specification
Download our Equality and Diversity Information Form.

Please send your completed application to using the post title and your name as the subject heading by no later than 9AM Monday 4th September 2023.
Interview will be held on Thursday 14th September 2023.

As part of our commitment to Disability Confident, candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee
and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.

The successful applicant will be subject to a satisfactory Disclosure and Barring Service check.

We strongly believe in the benefits of having a diverse and inclusive workforce and encourage applications from all sectors of the community.