Programmes & Partnership Manager – Mid and North Wales

Contract Type: Permanent

Location:  Across Mid and North Wales, with occasional travel across the UK (home based within travelling distance of Mid and North Wales)

Hours: Full time (37.5 hours per week)

Salary: £27,000 – £35,000

About Tempo 


Tempo Time Credits is a charity serving communities across the UK by engaging, encouraging and enabling volunteers. We provide the glue which binds local voluntary partnerships and community-based solutions.

Tempo Time Credits galvanises community organisations to drive positive change for themselves and be more resilient through more individuals and more diverse groups of people volunteering. The Time Credits model is based on a fundamental principle that Volunteer’s time is valuable and should be valued. Tempo Time Credits are the thread that connects volunteers, third sector, services, and businesses together through our projects and Tempo Time Credit networks. We do this through a digital time credit system that recognises and rewards volunteers for the hours they give. Volunteers can then exchange these for activities and experiences – like cinema tickets, entry to visitor attractions or a swim or gym session.

Tempo’s culture is at our core and our staff team operate in line with our workplace values which are: –

Everyone’s contribution – We encourage self-belief, mutual respect, and recognition.

Ambition – We have a can-do attitude, are hopeful, resilient, and positive.

Connection – Passionate people, teamwork and collaboration are key to our success.

Creativity – We are curious and inventive; we encourage fun and imagination to achieve this.

Resourcefulness – We learn together, share our expertise, and strive for efficiency.

Integrity – We are authentic and honest. We take our commitments seriously and take accountability for delivery.


Being a key member of our team is fun, challenging, inspiring, engaging and it matters.


Where We Are Today


This is a challenging time for many community organisations, volunteers and recognition partners too – it’s also a time when our model and support is needed more than ever. Tempo has worked with: –

  • 40 commissioned programmes.
  • 1,500 charities.
  • 15,000+ people currently volunteering.
  • 25 million Tempo Time Credits earned to date.
  • 750+ business venues offering reward and recognition opportunities.
  • Developed the first national Time Credit network in the world.


Across the UK the recognition of Tempo Time Credits is growing, amongst parliaments, local authorities and corporates and our visibility is increasing through national press and support from key parliamentarians.


About The Role 


Funded BY Welsh Government the Tempo Time Credits Cymru programme builds Time Credit networks across the 22 Local Authority areas of Wales. The programme supports wors with communities to support pathways to inclusion and volunteering. As the Tempo Time Credits Cymru Programme and Partnership Manager, you will play a pivotal role in cultivating relationships and opportunities in Mid & North Wales. Working with a dynamic team, you will drive the execution of the programme aligned with our organisational strategy. Your responsibilities will encompass overseeing relationship management and reporting to key stakeholders and orchestrating the local plan. You will feed into organisational innovation and development initiatives.

Working cross-organisationally you will work with all parts of Tempo effectively to support local delivery and that practice and learning is captured effectively.

Working in the hearts of communities you will develop and grow local networks to get people engaged in their communities and support pathways to volunteering. You will use community development skills and knowledge to deliver training and support services and local organisations to enable effective delivery of Time Credits. Working alongside Tempo central support function you will design and run local events and trips to ensure that Time Credits flows, providing opportunities for people to earn and encouragement for them to use Time Credits. You will manage relationships with key local stakeholders to ensure your projects meet contractual targets, enabling the network to flourish.

You are proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all. You are able to communicate effectively about the work of Tempo, build relationships quickly and work collaboratively with a range of team members to achieve a goal. You are target driven, with the ability to stay on top of a varied and demanding workload.



Working at Tempo

We are proud to be an accredited living wage employer and offer pay over the statutory minimum for all our team members.  In addition, we offer a wide range of staff benefits including:  


  • 33 days holiday inclusive of bank holidays 
  • Contributory Pension Scheme (up to 5% ER contribution) 
  • Employee Assistance Programme available 24/7 
  • Family friendly policies 
  • Flexi-time Scheme (offering up to 13 days flexi leave each year) 
  • Wellbeing Centre offering the latest wellbeing articles, news and advice 
  • Cycle to Work Scheme 
  • Healthcare Cash Plan – claim back money on essential healthcare costs. 
  • Shopping Discounts – online and in-store at over 850 retailers from groceries to wellness products, travel and more 
  • SmartTech™ – get the latest tech at the best price and spread the payments over your salary, interest-free. 
  • Death in Service Grant – 1 year 



How to Apply:


Please submit your current C.V. with a detailed cover letter telling us how you meet our competencies and why you want to work for Tempo Time Credits. Please also download and attach the Equality and Diversity Form.


View the Job Description / Person Specification 

Equality and Diversity Form


Please send your completed application to using the post title and your name as the subject heading by no later than 5pm 17th July 2024.

Interviews will be held between 24 – 31 July 2024. 



As part of our commitment to Disability Confident, candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 


The successful applicant will be subject to an Enhanced DBS child and adult barred list. 

We strongly believe in the benefits of having a diverse and inclusive workforce and encourage applications from all sectors of the community.