ENGAGING SERVICE USERS:

Cosgarne Hall offers accommodation and support for homeless people in Cornwall. Tempo Time Credits were introduced as a tool to encourage residents to engage with the service and the wider community, as well as to say thank you to volunteers.

4O RESIDENTS.  400 HOURS OF ACTIVITIES

So far, 40 residents have given over 400 hours to the service or through volunteering with community projects.
Residents’ confidence and self-esteem has grown and residents have tried many new things thanks to Tempo Time Credits.

THE IMPACT

• Increased volunteering: Residents at the scheme are giving more time, as well as helping others around the accommodation.
• Better community connections:
Residents have earned Tempo Time Credits at events such as litter picks and beach clean-ups, making them feel more connected to the community.
• More community activities: Residents have pooled their Tempo Time Credits for extra group activities including trips to local attractions.
• Improved independence: Residents have used Tempo Time Credits on activities such as swimming, going to the gym and cinema visits, helping to improve their mental health and giving them a sense of purpose and belonging.

“Supporting the residents to engage in voluntary work and being able to acknowledge and reward them is a massive boost to their confidence, self esteem and well-being”.