Supporting organisations  
to grow stronger communities

Time Credits help charities and community organisations increase participation, build deeper engagement and recognise the time that people give. Join Tempo to say THANK YOU!

Join us
Group of seven people in an office, including elderly individuals and staff wearing lanyards, some holding informational pamphlets about Tempo Time Credits.

What organisations gain with Time Credits

Time Credits make it easier for organisations to involve more people in their work. They encourage new sign-ups, keep volunteers engaged and help create a welcoming and rewarding culture within your organisation.  
Explore Our Impact

Better recruitment and stronger retention

Organisations use Time Credits to attract new people and value the time and skills of volunteers. The recognition volunteers receive helps them feel valued, confident and connected, which leads to more consistent support and higher levels of participation.

Learn how it works
“Time Credits enable me to do more exciting things with my grandchildren.”
“Unlike when I was home, going out to impact on other people's lives improved my overall health and makes me feel good.”
“I look forward to meeting the other volunteers, planning what needs to be done, having a brew and putting the world to rights.”
“Time Credits helps your mental health and wellbeing when you can offer loved ones these types of opportunities, especially when money is tight. And doing fun activities makes you feel appreciated for your work. I wish there were more shows and opportunities like these though. You do have to watch and wait to find the good things to do.”
“When I started volunteering my overall wellbeing and self-esteem were low. Time credits improved my self-worth. I felt valued. I could share this with others by giving.”
“Time Credits gets me out of the house. Meeting others and making a difference, the routine and keeps me active; physically and mentally.”
“Volunteering gives me a sense of purpose”
“I am feeling more confident”
“Time Credits lets me do fun things that I would not have been able to afford before”
“When I am around people, I feel less isolated”
“When I book Time Credits, I do it for friends and family. I feel happy doing something for them, knowing it makes them feel happy too. I couldn’t afford the experiences that Time Credits provide, and I wish more opportunities were available. Thank you, Tempo, for the places I have been I really appreciate your help.”
“My brother is disabled and loves to visit the cinema with his carer. He can do this now with Time Credits and it does not cost me anything. Thank you Time Credits.”
“My brother is disabled and loves to visit the cinema with his carer. He can do this now with Time Credits and it does not cost me anything. Thank you Time Credits.”
“I started volunteering during the pandemic but only a year after started earning the Tempo Credits, but in general, my mental health improved as I was socialising more, learning new skills and had the opportunity to apply for a job using my volunteering skills learned.”
“The system is great, the staff are lovely, and everyone should be registered with time credits.”
“This is a worthwhile, beneficial scheme to encourage volunteers to experience increased cultural and leisure activities at a much-reduced cost to the individuals plus one guest.”
“Tempo is a great way that you can engage with your families. It also allows you to give back to them for their time and support.”


Our flexible Time Credits model supports a wide range of partners to increase participation, recognise contributions, and deepen local impact.

Local Authorities & Public Services – engaging communities and supporting wellbeing and prevention goals

‍Community & Voluntary Organisations – attracting and valuing diverse volunteers

‍Health & Social Care Providers – improving wellbeing through community participation

‍Housing Associations – strengthening tenant voice and neighbourhood connections

‍Heritage, Arts & Culture Organisations – widening access and involvement

‍Education & Youth Providers – building skills, confidence, and opportunities

‍Businesses – delivering meaningful social value locally

‍Together, we create pathways for people to contribute, connect, and thrive.


‍

Real impact from real organisations

See how organisations across the UK are using Time Credits to increase engagement and support their communities.
0

Time Credits Earned

0

Community Groups & Organisations

0

Experiences & Offers

0

Time Credits Gifted

Our Work in Action

Discover how Time Credits create positive change across communities. Explore our latest insights, stories and real examples of impact.

Blog

Insights, updates and ideas

Read news, stories and practical guidance from across the Time Credits network.

Visit the blog
Man sitting on an office chair in a BBC Wales Today studio with four older women sitting at a round desk behind him.
Case Studies

Real stories from our network

Find out how community groups, organisations and volunteers use Time Credits in their everyday work.

Read case studies
Man smiling and holding a large illustrated poster titled 'The Unstoppable Medway and Swale Heroes' featuring comic-style drawings and handwritten notes.
Impact

See the difference Time Credits make

Learn how Time Credits support people, strengthen communities and help local organisations grow.

Explore our impact
Three women at a table with a colorful play mat of roads and buildings, assembling objects and writing on paper tags outdoors.

Why join tempo?

We want to see a world where everyone’s time is valued equally. By including more people from all backgrounds in volunteering, we help communities thrive - creating places where both paid and voluntary work are respected and celebrated.

Trusted by charities and organisations across the england & wales

Two girls outdoors on a grassy path surrounded by trees, one wearing a purple coat holding gardening shears, the other in a blue coat holding crutches and looking at a map.

Ready to get involved?

Join a growing network of charities using Time Credits to recognise volunteers and strengthen their communities.

Join us

How it works

Getting set up with Time Credits is simple. Follow the steps below or contact our team for support.

1. Get in touch

Get in touch with the Tempo team to start your journey with time credits.

Get in touch

2. Register

The Tempo team will share a registration link to create your online account

3. Configure your account

Once you have joined our platform, you can configure your account, create volunteering activities and invite volunteers to join them.

4. Issuing Time Credits

You can then issue Time Credits to your volunteers as a reward for their time and help.

join our network

Get in touch and one of our team members will reach out to set up your account!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

faqs

As a group or service what support can we expect to receive from Tempo?

Tempo aims to provide groups/services with as much support as possible. This includes helping you set up Tempo Time Credits in your organisation/service: developing earning and recognition opportunities; communicating how Time Credits work; understanding administration. If your group is part of a programme, they might be invited to local network events. (Tempo Time Credits)

Can Tempo Time Credits be backdated?

No — Tempo Time Credits cannot be backdated. They should be awarded as close as possible to when the time was volunteered. This is to avoid flooding the local network with large numbers of credits at once and prevent people from accumulating a large stockpile that may lose perceived value. (Tempo Time Credits)

Can staff earn Tempo Time Credits?

Staff can earn Tempo Time Credits — but only if any earning activities are clearly differentiated from their paid job duties, are voluntary, and not part of their paid work description. You should have staff sign a form clarifying this. If staff are being given paid time off to volunteer, they are not eligible for Time Credits. (Tempo Time Credits)

Can trustees or school governors earn Tempo Time Credits?

Yes — it is possible for trustees or school governors to earn them. However, there are practical considerations. Tempo encourages organisations to also involve service users in designing and delivering activities where possible. (Tempo Time Credits)

Who is responsible for health and safety?

The organisation/group using or issuing Time Credits is responsible for health and safety, insurance, and their own policies/procedures — not Tempo. If a group doesn’t have these processes, Tempo can provide support and templates. Tempo cannot accept liability for damages from activities organised by external partners. (Tempo Time Credits)